Option 01
Estrogen Therapy
Oral · Transdermal · Vaginal
Regulates mood, sleep, bone density, and cardiovascular function. Crystal selects the route and dose that fit your symptoms and risk profile.
Questions? Call Ava our 24/7 AI concierge · (289) 434-0509
HRT · Ontario, Canada
Crystal Troup, NP provides individualized hormone support for women navigating perimenopause, menopause, and beyond. Comprehensive labs, evidence-based protocols, and a clinician who listens.
Your dedicated clinician: Crystal Troup, NP
15+ years · Licensed in Ontario, Canada · Same clinician, every visit
Lead Clinician
Crystal Troup, NP
15+ years · Ontario, Canada
Your Clinician
Crystal knows what perimenopause, menopause, and hormonal shifts feel like — not just clinically, but personally. She has spent 15+ years helping women in Ontario navigate these changes with evidence-based care and protocols built around how they actually feel.
Comprehensive panels — estrogen, progesterone, testosterone, DHEA-S, TSH, free T3/T4, cortisol, metabolic markers. The full picture before any prescription.
"I don't treat lab numbers. I treat people. The numbers tell me where to start — but your experience tells me if we're getting it right."
The Difference
A clinician-led, coordinated white glove premium clinical experience with 24/7 AI concierge support so you never have a disruption in treatment, never miss an appointment, and always feel supported.
From the moment you enroll, Brett personally walks you through onboarding, intake forms, scheduling, and everything you need to get started. You don't have to figure anything out.
Crystal sees you personally at every appointment. Same clinician, every visit. No handoffs. No rotating providers. Your protocol is built for YOUR body, reviewed at every visit, and adjusted based on how you actually feel.
Appointments scheduled in advance. Prescription refills coordinated before you run out. Bloodwork requisitions sent to your email. Lab locations looked up for you. The administrative work is handled so you can focus on feeling your best.
After every appointment: check-ins. After every bloodwork: a clear protocol update. After every change: someone confirming it's working. This is how optimization is supposed to work.
Pharmaceutical-grade
Bioidentical formulations from licensed Canadian pharmacies — dosed at female physiological ranges, monitored quarterly.
Estrogen
Progesterone
Testosterone
Recognize Yourself?
Hormonal shifts in your 30s, 40s, and 50s show up in dozens of small ways. Most are dismissed as stress.
"I spent two years being told it was stress. One blood panel with Crystal and we had answers in a week."
Patient Experience
Sarah was 43 when the symptoms started. Hot flashes that came out of nowhere. Night sweats that soaked through the sheets. Brain fog so thick she couldn't remember what she walked into a room for. She went from sleeping eight hours to waking up at 3 AM every night, unable to fall back asleep. She gained weight despite eating the same way she always had. Her mood was all over the place — anxious one hour, tearful the next.
She went to her family doctor three times. Each time she was told it was stress, that she was too young for menopause, and that she should try meditation and exercise. She was already exercising five days a week.
A colleague told her about Tier1 Optimal. Sarah enrolled, completed the intake, and booked with Crystal.
"Within the first five minutes, I felt like Crystal actually understood what I was going through. She didn't dismiss anything. She ordered a full panel — not just estrogen, but progesterone, testosterone, thyroid, cortisol, everything."
Crystal reviewed the results, explained exactly what was happening, and built an individualized protocol. Within weeks, the night sweats started easing. By month two, Sarah was sleeping through the night for the first time in over a year. By month three, the brain fog had lifted and the hot flashes were rare.
Sarah sees Crystal quarterly. Her medication arrives at her door. Most of it is covered by her workplace insurance.
"Every woman going through this deserves a Crystal. Do not wait two years like I did."
This is an individual patient experience. Results vary. All treatment is subject to clinical assessment and medical eligibility. Tier1 Optimal does not guarantee specific outcomes.
Women's hormone health has been underserved for too long. Too many women are told their symptoms are normal. They are not.
— Crystal Troup, NP
Insurance Note: Many workplace insurance plans cover hormone replacement medications (estrogen, progesterone, and prescribed testosterone) with varying levels of coverage. Brett can help you verify your specific plan before you enroll.
★ The White Glove Difference
HRT protocols require coordination — lab timing, dosing adjustments, pharmacy follow-through, insurance navigation. We handle all of it. You just focus on your results.
What You're Actually Getting
Managing on Your Own
No dedicated clinician. You're on your own.
Tier1 Optimal
Crystal Troup, NP — same clinician, every visit. 15+ years.
Managing on Your Own
Most people skip it or get basic panels.
Tier1 Optimal
Comprehensive bloodwork panel every quarter. Crystal reviews every result.
Managing on Your Own
Unknown sources. Unknown purity. Unknown dosing.
Tier1 Optimal
Pharmaceutical-grade, pharmacy-dispensed, clinician-dosed.
Managing on Your Own
None. No one is tracking your health.
Tier1 Optimal
Structured 90-day cycles. Crystal monitors, adjusts, and follows up.
Managing on Your Own
Questionable online orders.
Tier1 Optimal
Mailed discreetly to your door. Including controlled substances.
Managing on Your Own
You probably don't even know it's covered.
Tier1 Optimal
We help you find out. Often covered up to 100% by workplace insurance.
Managing on Your Own
$200–400+ for medication alone, no oversight.
Tier1 Optimal
From $125/mo for the complete clinical experience.
Managing on Your Own
Tier1 Optimal
Clinician
No dedicated clinician. You're on your own.
Crystal Troup, NP — same clinician, every visit. 15+ years.
Bloodwork
Most people skip it or get basic panels.
Comprehensive bloodwork panel every quarter. Crystal reviews every result.
Medication Quality
Unknown sources. Unknown purity. Unknown dosing.
Pharmaceutical-grade, pharmacy-dispensed, clinician-dosed.
Monitoring
None. No one is tracking your health.
Structured 90-day cycles. Crystal monitors, adjusts, and follows up.
Delivery
Questionable online orders.
Mailed discreetly to your door. Including controlled substances.
Insurance
You probably don't even know it's covered.
We help you find out. Often covered up to 100% by workplace insurance.
Monthly Cost
$200–400+ for medication alone, no oversight.
From $125/mo for the complete clinical experience.
How It Works
Select the membership that fits your goals. Your first month is collected when you book — that's not a sign-up fee, it's your membership starting immediately. Includes your initial consultation and assessment.
Your first clinical appointment with Crystal Troup, NP. She reviews your medical intake, discusses your goals and symptoms, and orders your comprehensive bloodwork panel.
Crystal prescribes in 90-day cycles, so you see her quarterly for bloodwork review, protocol adjustments, and progress check-ins. Same clinician, every visit.
Pharmaceutical-grade medication mailed directly to your door in discreet packaging.
Better together
Hormonal imbalance affects both partners. If your husband or partner is experiencing fatigue, low drive, brain fog, or declining libido — Crystal can assess and treat them too. Ask about our Couples Plan and save 20%.
Learn About the Couples PlanTreatment Options
Crystal designs your protocol around your full hormonal picture — not just one number.
Option 01
Oral · Transdermal · Vaginal
Regulates mood, sleep, bone density, and cardiovascular function. Crystal selects the route and dose that fit your symptoms and risk profile.
Option 02
Micronized · Oral
Protects the uterine lining when estrogen is prescribed, supports sleep, and reduces anxiety. Bioidentical formulation.
Option 03
Precise monitoring
Supports energy, libido, motivation, and muscle. Dosed at female physiological ranges with regular bloodwork to keep you safely in zone.
Option 04
Precursor support
Supports energy, mood, immune function, and downstream hormone production. Crystal monitors response and adjusts.
Option 05
Always tested
Hypothyroidism mimics menopause symptoms — and is frequently missed. Included in every panel and treated when indicated.
HRT FAQ
HRT restores hormones — estrogen, progesterone, testosterone, DHEA, and thyroid support — that decline during perimenopause and menopause. Crystal designs individualized protocols based on comprehensive bloodwork, not a one-size-fits-all approach.
No. Perimenopause can begin as early as the mid-30s. If your bloodwork and symptoms indicate hormonal decline, age is not the barrier — your hormonal reality is what matters. Crystal evaluates your full picture, not your age.
Hot flashes, night sweats, brain fog, fatigue, poor sleep, mood changes, low libido, vaginal dryness, weight gain, joint pain, and hair thinning are all common signs. If these symptoms are affecting your quality of life, bloodwork is the first step — not waiting it out.
For most women, yes. Modern bioidentical HRT — particularly transdermal estrogen and micronized progesterone — has a well-established safety profile when properly monitored. Crystal screens thoroughly for contraindications and reviews your history before prescribing. The risk of unmanaged hormonal decline is often greater than the risk of properly monitored HRT.
Bioidentical hormones are molecularly identical to those your body naturally produces. Synthetic hormones are chemically modified analogs. Crystal primarily prescribes bioidentical formulations — including 17-beta estradiol and micronized progesterone — which tend to be better tolerated and have a more reassuring safety profile.
Crystal orders a comprehensive panel: estradiol, progesterone, total and free testosterone, DHEA-S, FSH, LH, full thyroid panel (TSH, free T3, free T4), cortisol, fasting insulin and glucose, CBC, lipid panel, and liver function. This is far more thorough than a standard GP's HRT assessment.
Many patients notice sleep and hot flash improvements within 2–4 weeks. Mood and energy often follow within 4–8 weeks. Full optimization typically takes 3–6 months as doses are refined based on bloodwork and how you feel. Crystal adjusts at every 90-day cycle.
Estrogen decline drives the metabolic shifts responsible for menopausal weight gain — particularly abdominal fat accumulation. Restoring estrogen, optimizing insulin sensitivity, and addressing thyroid function can help reverse this pattern. For patients where weight is a primary concern, Crystal may also recommend GLP-1 medication alongside HRT.
Yes — cognitive symptoms are one of the most underappreciated effects of estrogen decline. Estrogen plays a direct role in brain function, memory consolidation, and neurotransmitter regulation. Many patients report significant cognitive improvement on HRT, often within 6–8 weeks.
Low-dose testosterone for women — dosed at female physiological ranges — is one of the most effective interventions for low libido. Combined with estrogen and progesterone, most women report meaningful improvements. Crystal monitors testosterone levels carefully to ensure they remain in the appropriate female range.
It matters. Many couples experience relational distance that traces directly to hormonal changes — changes that neither partner fully understands as hormonal. When Crystal restores your hormones, the relational effects are often what patients describe as the most meaningful outcome. We also treat male partners — ask about the Couples Plan.
Many workplace group insurance plans cover estrogen, progesterone, and prescribed testosterone. Coverage varies by plan — Brett helps every patient check their benefits before enrolling. Some patients find their medication is covered up to 100%.
No referral required. Crystal is a licensed Nurse Practitioner with autonomous prescribing authority in Ontario. You book directly, complete your intake forms, and see Crystal for your first clinical appointment — no family doctor involvement needed.
Crystal prescribes in 90-day cycles and sees you quarterly for a full bloodwork review, symptom assessment, and protocol adjustment. Between appointments, Ava (our AI concierge) is available 24/7, and Crystal is accessible for urgent clinical concerns.
Yes — and this is one of the most frequently underappreciated benefits. Estrogen and progesterone are directly involved in serotonin and GABA regulation. Many women on antidepressants for "menopause-related" mood issues discover the underlying cause was hormonal, not psychiatric — and respond dramatically better to HRT.
Personal history of hormone-receptor-positive breast cancer is a contraindication for some forms of HRT. However, this is not a blanket rule — it depends on the type of cancer, time elapsed, and your specific risk factors. Crystal reviews your full history at your initial consultation and discusses options honestly. Family history alone does not automatically disqualify you.
Estrogen can be delivered as a gel, patch, or cream applied to the skin, or as a vaginal insert. Progesterone is typically taken as an oral capsule. Testosterone is available as a cream or low-dose injection. Crystal selects the delivery method that fits your symptoms, lifestyle, and preference.
Yes — vasomotor symptoms like night sweats and hot flashes are among the most reliably responsive to HRT. Most patients see significant reduction within 2–4 weeks of starting estrogen therapy. This is one of the best-documented benefits of HRT in the clinical literature.
Yes — poor sleep is often one of the first symptoms women notice on HRT. Reducing night sweats and restoring estrogen directly improves sleep architecture. Progesterone also has a mild sedative effect and promotes deep sleep. Many patients describe "sleeping through the night for the first time in years" within the first month.
Perimenopause is the hormonal transition phase leading up to menopause — typically beginning in the mid-40s but sometimes earlier. Menopause is the point at which you have gone 12 consecutive months without a period. Both involve hormonal fluctuation and decline — and both respond well to HRT when indicated.
This is an individual decision made with Crystal based on your health history, goals, and response to treatment. There is no predetermined endpoint. Many women choose to continue HRT long-term for quality of life, bone protection, and cardiovascular benefit. Others taper off after symptom resolution. Crystal guides this process based on your data.
Yes. Estrogen has anti-inflammatory properties and plays a role in joint health and collagen production. Many patients report significant reduction in joint pain and stiffness on HRT — a symptom often misattributed to aging rather than hormonal decline.
Yes — and positively. Estrogen is the primary protector of bone density in women. Its decline during menopause accelerates bone loss significantly. HRT is one of the most effective interventions for preserving bone density and reducing fracture risk, particularly when started early in the menopausal transition.
Yes — absolutely. "Just stress" is the most common dismissal women receive for hormonal symptoms. A comprehensive bloodwork panel takes 30 minutes and provides objective data. You deserve to know whether what you're experiencing has a treatable physiological cause. Book a consultation with Crystal and find out.
Yes. If your bloodwork shows hormonal decline and you're experiencing symptoms during perimenopause — even with irregular periods — HRT may be appropriate. Crystal designs protocols specifically for perimenopausal women with intact cycles, using approaches that work alongside your natural hormonal fluctuations rather than against them.
The most common reasons HRT "doesn't work" are: incorrect dosing, the wrong delivery method for your physiology, missing co-occurring issues like thyroid dysfunction or testosterone deficiency, or not enough time given to optimization. Crystal reviews exactly what you tried, what happened, and approaches your protocol differently based on that history.
Yes — and many couples enroll together. Crystal treats male partners for TRT, weight management, sexual health, and HGH optimization. The Couples Plan offers a 20% saving when both partners enroll. Ask Brett during your free consultation.
Memberships start from $125/month and include your clinical care, bloodwork requisitions, and ongoing monitoring. Medication cost is separate and varies by what Crystal prescribes, but many patients find their HRT medications are partially or fully covered by workplace insurance. Brett walks you through the full cost breakdown during your free consultation.
No. Crystal sees women across all hormonal stages — from perimenopausal women in their late 30s through postmenopausal women in their 60s and beyond. If you're experiencing symptoms of hormonal imbalance at any age, a consultation is appropriate.
Book a free consultation with Brett below — no credit card required. He'll walk you through the plans, pricing, insurance options, and what your first 90 days look like. Or if you're ready to start clinical care, you can book directly with Crystal through our EHR system.
You deserve more
Three months in, our HRT patients describe themselves as "a completely different person." Same clinician — Crystal — every visit.
Not ready for an annual commitment? We also offer a flexible month-to-month plan — no contract, cancel anytime. See all plans →
Book Your Free Consultation
Pick a slot that works for you. No credit card required for the free consultation with Brett.