Proudly Canadian

TRT · Ontario, Canada

Testosterone, optimized.

Crystal Troup, NP reviews your bloodwork and builds a protocol tailored to your body. Pharmaceutical-grade testosterone mailed to your door. 90-day cycles. Many prescription medications, including testosterone, may be covered up to 100% by your workplace insurance.

Licensed Ontario Clinicians Evidence-Based Protocols 5-Star Reviews
Crystal Troup, NP — Lead Nurse Practitioner at Tier1 Optimal

Your dedicated clinician: Crystal Troup, NP

15+ years · Licensed in Ontario, Canada · Same clinician, every visit

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Crystal Troup, NP — Lead Nurse Practitioner at Tier1 Optimal, Ontario

Lead Clinician

Crystal Troup, NP

15+ years · Ontario, Canada

Your Clinician

Crystal manages
your full TRT protocol.

Crystal Troup, NP reviews every bloodwork panel, adjusts every protocol, and follows up with every patient. 15+ years of experience in Ontario, Canada. She is your dedicated clinician from enrollment through every 90-day cycle.

Comprehensive panels — total and free testosterone, SHBG, estradiol, LH, FSH, CBC with hematocrit, metabolic panel, liver, kidney, lipids, PSA, thyroid. A single number without context is clinically insufficient.

“Every patient deserves more than a prescription. They deserve a clinician who listens, a protocol built on real data, and support that doesn't stop.”
— Crystal Troup, NP

The Difference

The white glove
experience.

A clinician-led, coordinated white glove premium clinical experience with 24/7 AI concierge support so you never have a disruption in treatment, never miss an appointment, and always feel supported.

White Glove Onboarding

From the moment you enroll, Brett personally walks you through onboarding, intake forms, scheduling, and everything you need to get started. You don't have to figure anything out.

White Glove Clinical Care

Crystal sees you personally at every appointment. Same clinician, every visit. No handoffs. No rotating providers. Your protocol is built for YOUR body, reviewed at every visit, and adjusted based on how you actually feel.

White Glove Coordination

Appointments scheduled in advance. Prescription refills coordinated before you run out. Bloodwork requisitions sent to your email. Lab locations looked up for you. The administrative work is handled so you can focus on feeling your best.

White Glove Follow-Through

After every appointment: check-ins. After every bloodwork: a clear protocol update. After every change: someone confirming it's working. This is how optimization is supposed to work.

Pharmaceutical-grade

Pharmacy-dispensed.
Clinician-Optimized.

Clinician-optimized pharmaceutical-grade testosterone, personalized to your results, mailed to your door in discrete packaging. No gaps in your protocol.

Pharmaceutical-grade testosterone vial — pharmacy-dispensed and clinician-optimized

Recognize Yourself?

Drained.
Foggy. Off.

Brain fog, low energy, mood swings, declining libido, difficulty building muscle, increased body fat, poor recovery, disrupted sleep. Nearly 40% of Canadian men over 45 have low testosterone.

Persistent fatigue that sleep doesn't fix
Brain fog & reduced mental sharpness
Low motivation, loss of drive
Declining libido & sexual function
Difficulty building or maintaining muscle
Increased midsection fat
Mood swings, irritability, mild depression
Poor recovery from training
Broken or shallow sleep

Many men experiencing low mood and fatigue are prescribed antidepressants when the underlying issue may be hormonal.

“I didn't realize how bad I felt until I started feeling good again.”
— Tier1 Optimal Patient

Self-Assessment

How many of these hit home?

Take the 2-minute assessment.

Insurance Note

Testosterone is frequently covered by workplace insurance.

People managing TRT independently spend more — and skip the monitoring. With Tier1 Optimal, you get Crystal, pharmaceutical-grade medication, 90-day cycles, and often a lower total out-of-pocket cost.

“When you find out your prescription medication is covered by insurance and the whole process takes days instead of months — signing up is a no-brainer.”
— Brett Beauchamp, Clinic Manager

Patient Experience

“I thought I was just getting old. I was wrong.”

For three years, James felt like he was slowly losing himself. The energy he used to have — the drive to train, to lead at work, to be present with his family — had quietly disappeared. He was irritable for no reason. His sleep was broken. He couldn't focus through a meeting without his mind going blank. His doctor suggested he was stressed, maybe depressed, and wrote a prescription for an antidepressant.

It didn't help. If anything, he felt more disconnected.

A friend mentioned Tier1 Optimal. James was skeptical — he had never considered that his hormones might be the issue. But the process was simple: he chose a plan, completed the intake, and booked his first appointment with Crystal.

“Crystal asked me questions no doctor had ever asked. She actually listened. She didn't rush me. She ordered bloodwork that covered everything — not just the basics.”

When the results came in, Crystal walked him through every number and built a protocol specifically for his profile. Within weeks, the fog started to clear. By the 90-day mark, James described it as feeling like someone had turned the lights back on.

James is now in his second year with Tier1 Optimal. Crystal still manages his protocol. He sees her quarterly, gets his bloodwork done, and his medication arrives at his door. His workplace insurance covers the cost of his testosterone.

“If you're on the fence — stop waiting. This was the best decision I've made for my health in a decade.”

This is an individual patient experience. Results vary. All treatment is subject to clinical assessment and medical eligibility. Tier1 Optimal does not guarantee specific outcomes.

You would not run a high-performance engine on the wrong fuel. Your body is no different.

The Solution

Restore the
foundation.

01

Restore Your Vitality

Get into the optimal range — energy, drive, recovery, mood.

02

Skip the Waitlist

No referrals. Care within days, not months.

03

90-Day Cycles

Structured quarterly care. Monthly on Tier1 Pro.

04

Insurance-Friendly

Many men pay nothing out of pocket for testosterone.

Insurance Note: Many workplace insurance plans cover testosterone prescriptions up to 100% with a valid clinical prescription. Brett can help you verify your coverage before you enroll.

★ The White Glove Difference

TRT protocols require coordination — lab timing, dosing adjustments, pharmacy follow-through, insurance navigation. We handle all of it. You just focus on your results.

What You're Actually Getting

DIY vs. Tier1.

Managing on Your Own

No dedicated clinician. You're on your own.

Tier1 Optimal

Crystal Troup, NP — same clinician, every visit. 15+ years.

Managing on Your Own

Most people skip it or get basic panels.

Tier1 Optimal

Comprehensive bloodwork panel every quarter. Crystal reviews every result.

Managing on Your Own

Unknown sources. Unknown purity. Unknown dosing.

Tier1 Optimal

Pharmaceutical-grade, pharmacy-dispensed, clinician-dosed.

Managing on Your Own

None. No one is tracking your health.

Tier1 Optimal

Structured 90-day cycles. Crystal monitors, adjusts, and follows up.

Managing on Your Own

Questionable online orders.

Tier1 Optimal

Mailed discreetly to your door. Including controlled substances.

Managing on Your Own

You probably don't even know it's covered.

Tier1 Optimal

We help you find out. Often covered up to 100% by workplace insurance.

Managing on Your Own

$200–400+ for medication alone, no oversight.

Tier1 Optimal

From $125/mo for the complete clinical experience.

Managing on Your Own

Tier1 Optimal

Clinician

No dedicated clinician. You're on your own.

Crystal Troup, NP — same clinician, every visit. 15+ years.

Bloodwork

Most people skip it or get basic panels.

Comprehensive bloodwork panel every quarter. Crystal reviews every result.

Medication Quality

Unknown sources. Unknown purity. Unknown dosing.

Pharmaceutical-grade, pharmacy-dispensed, clinician-dosed.

Monitoring

None. No one is tracking your health.

Structured 90-day cycles. Crystal monitors, adjusts, and follows up.

Delivery

Questionable online orders.

Mailed discreetly to your door. Including controlled substances.

Insurance

You probably don't even know it's covered.

We help you find out. Often covered up to 100% by workplace insurance.

Monthly Cost

$200–400+ for medication alone, no oversight.

From $125/mo for the complete clinical experience.

The whole protocol

1 blood test.
4 times a year. That's it.

Q1

Q2

Q3

Q4

Comprehensive panel including but not limited to: hormones, metabolic, thyroid, liver, kidney, CBC, and PSA where indicated. Crystal reviews every result.

How It Works

Three steps.
No waitlists.

01

Choose Your Plan & Book

Select the membership that fits your goals. Your first month is collected when you book — that's not a sign-up fee, it's your membership starting immediately. Includes your initial consultation and assessment.

02

Initial Consultation with Crystal

Your first clinical appointment with Crystal Troup, NP. She reviews your medical intake, discusses your goals and symptoms, and orders your comprehensive bloodwork panel.

03

Ongoing Care & Optimization

Crystal prescribes in 90-day cycles, so you see her quarterly for bloodwork review, protocol adjustments, and progress check-ins. Same clinician, every visit.

Pharmaceutical-grade medication mailed directly to your door in discreet packaging.

Better together

Is your partner struggling too?

When one partner optimizes their hormones, it can highlight imbalances in the other. If your partner is experiencing low energy, mood changes, weight gain, or low libido — Crystal treats both men and women. Ask about our Couples Plan and save 20%.

Learn About the Couples Plan

Your TRT Protocol

Pharmaceutical-grade. Pharmacy-dispensed.

What you actually receive. Three core options Crystal selects from, based on your bloodwork and clinical profile.

Tier1 Optimal TRT protocol — Testosterone Enanthate, Chorionic Gonadotropin, Testosterone Cypionate, with 1 mL injection syringe

Treatment Options

Choose your
protocol.

Crystal selects the form that fits your body, schedule, and clinical profile.

Option 01

Testosterone Cypionate

Injectable · 1–2× per week

Testosterone Cypionate

The most widely prescribed form of TRT. Long-acting injectable with a well-established safety record. Crystal sets your dose and frequency based on bloodwork, sensitivity, and clinical response.

Option 02

Testosterone Enanthate

Long-acting injectable

Testosterone Enanthate

Similar profile to cypionate with slightly different release kinetics. Crystal will recommend whichever fits your lab response and lifestyle.

Option 03

Testosterone Gel

Topical · Daily

Testosterone Gel

Daily transdermal option for patients who prefer to avoid injections. Requires care to prevent skin-to-skin transfer to family members.

Option 04

HCG (Human Chorionic Gonadotropin)

Alongside TRT

HCG (Human Chorionic Gonadotropin)

Preserves natural production and testicular function alongside testosterone replacement. Often added for fertility-conscious patients.

My only regret is not starting sooner. Every month I waited was a month I didn't have to lose.

— Tier1 Optimal Patient

TRT FAQ

Common questions about testosterone replacement.

TRT is a clinician-supervised treatment that restores testosterone levels to an optimal range in men whose natural production has declined. Crystal prescribes pharmaceutical-grade testosterone based on comprehensive bloodwork and monitors your response every 90 days.

Symptoms like persistent fatigue, brain fog, low libido, loss of muscle, irritability, and disrupted sleep are common signs. But symptoms alone aren't a diagnosis — Crystal confirms with comprehensive bloodwork covering total and free testosterone, SHBG, estradiol, LH, FSH, and more.

Lab reference ranges vary, but most labs flag total testosterone under roughly 300 ng/dL as low. Crystal looks at the full picture — free testosterone, SHBG, symptoms, and clinical context — rather than a single number in isolation.

Most commonly via weekly subcutaneous or intramuscular injection (cypionate or enanthate). Daily topical gel is also available. Crystal selects the form that fits your body, schedule, and clinical profile.

Not necessarily. Daily testosterone gel is an option for patients who prefer to avoid injections, though it requires care to prevent skin-to-skin transfer to family members. Crystal will walk you through what fits best.

Mood, energy, and mental clarity often shift within the first few weeks. Libido and recovery improvements typically follow within 4–8 weeks. Body composition changes are most noticeable around the 90-day mark.

Often yes. Many workplace insurance plans cover testosterone prescriptions up to 100% with a valid clinical prescription. Brett can help you verify your coverage before you enroll.

Total and free testosterone, SHBG, estradiol, LH, FSH, CBC with hematocrit, complete metabolic panel, liver and kidney function, lipids, PSA, and thyroid — at minimum.

Possible side effects include elevated hematocrit, fluid retention, estradiol shifts, and acne. Crystal monitors for these at every quarterly review and adjusts the protocol to keep things in range.

TRT alone can suppress natural production and reduce fertility. For fertility-conscious patients, Crystal commonly adds HCG (human chorionic gonadotropin) alongside testosterone to preserve testicular function.

Testosterone is a prescription medication. Any pharmaceutical-grade TRT in Ontario requires a licensed clinician's prescription. Anything sold without one is not pharmaceutical-grade and is not safe.

Quarterly on Tier1 Optimal and Flex. Monthly on Tier1 Pro for faster protocol adjustments. Crystal reviews every result and updates the protocol accordingly.

Crystal reviews your latest bloodwork, asks how you've been feeling, adjusts your dose or protocol if needed, and issues your next 90-day prescription. Same clinician, every visit.

When properly monitored, TRT has a strong long-term safety record. Crystal's structured 90-day cycle approach exists for exactly this reason — to keep you in range and catch any issues early.

TRT restores testosterone to a normal physiological range under clinical supervision. Anabolic steroid abuse uses supra-physiological doses for performance enhancement and carries different risks. These are not the same thing.

Yes. Many men experiencing low mood and fatigue are prescribed antidepressants when the underlying issue may be hormonal. Crystal will run a comprehensive panel to look at the full picture rather than relying on symptoms alone.

Yes — particularly increased midsection fat, loss of lean muscle, and reduced metabolic rate. Restoring optimal testosterone helps shift body composition back in the right direction.

Yes. Broken sleep, lighter sleep stages, and waking unrested are common in men with low testosterone. Sleep quality is often one of the first things to improve once levels are restored.

Symptoms and bloodwork matter more than age. Nearly 40% of Canadian men over 45 have low testosterone, but younger men can be affected too. If your symptoms match, it's worth getting assessed.

No referral needed. You can book a free consultation with Brett directly, then schedule your initial clinical assessment with Crystal.

Same clinician every visit, comprehensive bloodwork instead of single-marker dosing, pharmaceutical-grade medication only, 90-day structured cycles, white glove coordination, and 24/7 AI concierge support.

Travel within Canada is generally fine — your medication ships to your address and consultations are virtual. If you move permanently out of Ontario, Crystal can no longer prescribe; we'd help you transition to a local clinician.

Current evidence does not show that TRT causes prostate cancer in men without pre-existing disease. Crystal monitors PSA at quarterly check-ins to catch any clinically relevant changes early.

Yes — in fact, most patients report better recovery, better workout capacity, and noticeable strength gains once levels are restored.

Pharmaceutical-grade medication is dispensed by a licensed pharmacy and mailed discreetly to your door — including controlled substances. No pharmacy lines, no gaps in your protocol.

If your bloodwork and clinical picture don't support TRT, Crystal will tell you straight. She may identify other things worth addressing — thyroid, sleep, metabolic markers — and discuss next steps for those.

Yes. Crystal treats both men and women across a range of hormone and longevity protocols. Couples in the same household qualify for our Couples Plan with a reduced rate per person.

Head trauma can affect pituitary function and hormone production. Mention this at your intake — Crystal will factor it into her assessment and bloodwork orders.

Memberships start at $125/mo for the complete clinical experience. Medication is billed separately by the pharmacy and is frequently covered up to 100% by workplace insurance.

Book a free consultation with Brett using the booking section below. He'll walk you through plans, pricing, insurance, and what to expect from your first appointment with Crystal.

Built for driven adults

Get your testosterone optimized.

Comprehensive bloodwork. Pharmaceutical-grade medication. Crystal as your dedicated clinician. From $125/mo.

Not ready for an annual commitment? We also offer a flexible month-to-month plan — no contract, cancel anytime. See all plans →

Book Your Free Consultation

Welcome to Tier1 Optimal — book a time below.

Pick a slot that works for you. No credit card required for the free consultation with Brett.